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Grubstake LLC (“Grubstake,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through grubstakeoffersva.com (the “Site”) and our phone, text, and email communications, how we use it, and the choices you have. By using the Site or contacting us, you agree to this Policy.
1. Overview
Grubstake is a real estate investment company that makes cash offers to purchase residential property in Virginia. We collect information from homeowners who ask us for an offer or otherwise reach out to us. We are committed to handling that information responsibly and transparently.
2. Information We Collect
We collect information you give us directly and a limited amount collected automatically:
- Information you provide. Your name, phone number, email address, property address, and any details about your property or situation that you share through our forms, by phone, by text, or by email.
- Information collected automatically. Basic technical data such as your IP address, browser type, device information, and pages viewed, collected through cookies and similar technologies to help the Site function and to understand how it is used.
3. How We Use Your Information
We use the information we collect to:
- Respond to your request and prepare and present a cash offer on your property;
- Communicate with you by phone, text message, and email about your property and our offer;
- Perform due diligence, schedule visits, and complete a transaction if you choose to move forward;
- Operate, maintain, and improve the Site; and
- Comply with applicable laws and enforce our Terms of Service.
Text messaging (SMS/MMS) & mobile opt-in — quick summary: If you give us your phone number and consent, we may text and call you about buying your property. Consent is not required to receive an offer. Message and data rates may apply, message frequency varies, and you can reply STOP to opt out or HELP for help at any time. We never sell or share your mobile opt-in information with third parties for their marketing.
4. SMS / Text Messaging & Mobile Opt-In
Consent
When you provide your phone number and check the consent box on our form (or otherwise give us your number and agree to be contacted), you consent to receive calls and text messages from Grubstake LLC — including messages sent using automated or autodialing technology — at the number you provide, for purposes related to buying your property. This may include marketing messages as well as informational and transactional messages about your offer and any transaction. Your consent to receive marketing text messages is not a condition of any purchase, sale, or service.
Message types and frequency
If you opt in, you may receive messages such as offer updates, appointment scheduling, follow-ups, and related communications about your property. Message frequency varies based on your interaction with us.
Costs
Message and data rates may apply according to your mobile carrier plan. Grubstake does not charge you for messages, but your carrier may.
Opting out and getting help
You can opt out of text messages at any time by replying STOP to any message you receive from us. After you reply STOP, we will send a single confirmation and will not send you further marketing texts. For help, reply HELP or contact us at (757) 447-2155 or acquisitions@grubstakeoffersva.com. Opting out of texts does not remove you from phone or email contact unless you also ask us to stop those.
Mobile opt-in data is never shared
No mobile information (including your phone number and the fact that you opted in to text messaging) will be sold, rented, or shared with any third parties or affiliates for their own marketing or promotional purposes. The categories of sharing described in Section 5 below expressly exclude text-messaging originator opt-in data and consent; that information is not shared with any third parties. We only use it to communicate with you as described in this Policy.
5. How We Share Information
We do not sell your personal information. We share information only in these limited circumstances:
- Service providers. With trusted vendors who help us operate our business (for example, our customer-relationship-management software, hosting providers, and the title company or closing attorney handling a transaction), only as needed to provide those services and under confidentiality obligations.
- Legal and safety. When required by law, subpoena, or legal process, or to protect the rights, property, or safety of Grubstake, our customers, or others.
- Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this Policy.
As stated in Section 4, mobile opt-in data and SMS consent are never shared with third parties for marketing purposes.
6. Your Choices & Rights
- Texts: reply STOP to opt out, HELP for help.
- Calls: ask us to stop calling and we will honor your request.
- Email: use the unsubscribe link or ask us to remove you.
- Access/deletion: you may ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below. Depending on where you live, you may have additional rights under applicable state privacy laws.
7. Data Security & Retention
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We retain personal information for as long as needed to fulfill the purposes described in this Policy and to meet legal, accounting, or reporting requirements.
Our Site is intended for adults and is not directed to children under 13, and we do not knowingly collect information from children under 13.
8. Contact Us
Questions about this Privacy Policy or your information? Contact us:
- Grubstake LLC
- Phone / text: (757) 447-2155
- Email: acquisitions@grubstakeoffersva.com
- Mailing address: 440 Monticello Ave, Ste 1802, PMB 597782, Norfolk, VA 23510-2670
We may update this Privacy Policy from time to time. Changes are effective when we post the revised version with a new “Last updated” date.